Online Return Policy:
Threads accepts returns and exchanges on full-priced merchandise that has not been worn, altered, or washed, and has all original tags attached. Please note: Lingerie, handbags, jewelry, accessories, special orders, sale items, and gift certificates are final sale and cannot be returned or exchanged. All return packages must be postmarked within 10 days of receipt. Once received, we will email you a notification and refund to your original form of payment, which may take up to 5 days.

In-Store Return Policy:
Threads accepts returns and exchanges on full-priced merchandise that has not been worn, altered, or washed, and has all original tags attached. Please note: Lingerie, handbags, jewelry, accessories, special orders, sale items, and gift certificates are final sale and cannot be returned or exchanged. All return packages must be postmarked within 10 days of receipt. Once received, we will email you a notification and issue a store credit.

Please send your return or exchange to:
    
Threads 400 Bay St, Petoskey, MI 49770


SHIPPING
All UPS Ground or USPS Priority Mail shipping to you is complimentary on orders over $200, any expedited shipping or requests not through UPS will have an additional charge. All orders shipped to Canada will be charged a flat fee of $19.99, if an expedited shipment is needed to Canada you will be charged accordingly. All orders placed Monday-Thursday will begin processing and ship within 24 hours*, pending availability and credit card authorization. All orders placed Friday-Sunday will begin processing, but not ship until the following Monday*. *Holiday’s excluded. If you have any questions, please email contact@shopthreadsonline.com or call 231.439.9844. Shopthreadsonline.com will contact you with a follow-up email/phone call if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.
Shopthreadsonline.com uses UPS and USPS Priority Mail for delivery. 
During checkout, you will have the option of choosing an expedited form of shipping estimated from original UPS shipping rates. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS. 
Once your order has shipped, you will receive an email confirmation that will include the UPS or USPS tracking number for your package (for this option, email is required). We do not require a UPS signature with our shipments. If you would like to ensure a signature upon delivery, please contact us at 231.439.9844 or email contact@shopthreadsonline.com during store hours. We only insure up to $100.00 on every shipment. If you require more insurance on your shipment, please contact us as well. You will be responsible for any additional charges. 
If you decide to refuse any shipments from shopthreadsonline.com, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund.

TAX
Items shipped within the state of Michigan will be charged 6% sales tax. Out of state orders will not be charged sales tax.